Average store rating: 9 - Excellent
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Transaction was easygoing. I had no need to contact Customer Service
KayLondon | 01/06/2026 09:57:50
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It's a good
Navid | 29/05/2026 19:45:28
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Customer Service is really good
Navid | 28/05/2026 19:50:45
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Customer service is very good
Navid | 26/05/2026 18:45:43
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Anyone need to have got the customer service because quickly answer you
Navid | 26/05/2026 18:41:45
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Customer service as usual it's very good
Navid | 26/05/2026 18:38:02
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Everything was alright.
Adam | 26/05/2026 13:54:11
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Good.
Sree Ganesh | 25/05/2026 07:17:11
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Customer service I can always is very good nothing problem with them
Navid | 23/05/2026 14:39:00
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Customer service really good and helpful thank you for everyone
Navid | 23/05/2026 14:36:18
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Customer service is really bang on because always when I got the problem they sorted out as soon as possible I never had the problem with the beauty the shop
Navid | 23/05/2026 14:33:49
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Excellent price v high street
Zoe | 21/05/2026 17:05:07
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Royal Mail : Ok
ian | 30/12/2025 07:50:28
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Royal Mail : The delivery of the first part of the order was good as Royal Mail is generally a very good carrier.
Thomas Neil | 28/12/2025 23:01:18
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Royal Mail : Excellent
Darren | 28/12/2025 13:13:51
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Royal Mail : Great
Justice | 28/12/2025 07:20:28
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Royal Mail : Excellent
Chris | 21/12/2025 08:37:12
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Royal Mail : Good
Kyran | 15/12/2025 19:52:39
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Royal Mail : Top delivery
Craig | 14/12/2025 09:42:38
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Royal Mail : It is not express but delivered safely by Royal Mail
Fiona | 14/12/2025 09:04:49
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Royal Mail : Arrived on time with good updates
Jeff | 29/09/2025 09:30:07
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Royal Mail : Delivered on time with regular updates..
ElsA | 28/09/2025 09:32:12
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Royal Mail : No issues
Dylan | 22/09/2025 12:32:21
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Royal Mail : My perfume arrived on time and was well packaged.
gina | 18/09/2025 07:37:40
Description
How to use
COLD: Place the gel bag in the freezer. The gel remains stable up to a temperature of -20º C. If the gel pack is too stiff when taken out of the freezer, wait a few minutes before applying it to the skin. If necessary, place a cloth between the skin and the gel pack to avoid skin lesions. HOT: Place the gel pack in a microwave oven at 800 W for a maximum of 1.5 minutes. Before and after heating, flatten and knead it so that the gel temperature is the same over its entire surface. If you require a higher temperature, heat for a further 10 seconds, leaving an interval of at least 30 seconds each time until the desired temperature is reached. Wait a further 30 seconds before removing from the microwave.
Shop Online Medilast Teddy Bear Hot & Cold Gel Bag at best price.
Product features:
Product Reference: #248133
Instructions for use:
Cold Application: 1. Place the Medilast Teddy Bear Gel Bag in the freezer. 2. Ensure the gel is frozen but not completely solid. The gel remains stable up to a temperature of -20º C. 3. If the gel pack is too stiff upon removal, wait a few minutes before applying. 4. If necessary, place a cloth between your skin and the gel pack to prevent skin irritation or damage.
Hot Application: 1. Place the gel pack in a microwave oven. 2. Heat at 800 W for a maximum of 1.5 minutes initially. 3. Before and after heating, flatten and knead the gel pack to ensure even temperature distribution. 4. If a higher temperature is desired, heat in 10-second intervals, waiting at least 30 seconds between each heating cycle. 5. After reaching the desired temperature, wait an additional 30 seconds before removing the gel pack from the microwave. 6. Exercise caution when handling the heated gel pack to avoid burns.
Recommended frequency: Apply as needed for pain relief or comfort. Monitor your skin's reaction and adjust usage accordingly.
Additional tips: Do not overheat the gel pack. Never apply the gel pack directly to broken or irritated skin. If pain persists, consult a healthcare professional. Store the gel pack in a cool, dry place when not in use. Always supervise children when using this product. Do not puncture or attempt to open the gel pack. If leakage occurs, discontinue use immediately.